By visiting or using the services of Turks Groove Restaurant & Bar, you agree to these Terms and Conditions. Please read them carefully before dining, booking, or engaging with our services. If you do not agree with any part of these terms, please do not use our services.
Reservations and Walk-ins
We accept both reservations and walk-ins, subject to availability. Reservations can be made online, by phone, or in person. We reserve the right to release a reservation if guests arrive more than 15 minutes late without prior notice.
Cancellations and No-Shows
If you need to cancel a reservation, please notify us as early as possible. Repeated no-shows or last-minute cancellations may result in restricted booking privileges.
Dress Code and Conduct
Guests are expected to dress appropriately and behave respectfully toward staff and other patrons. We reserve the right to refuse service or remove any guest whose behavior is disruptive, intoxicated, or offensive.
Food and Beverage Policy
No outside food or beverages are allowed on the premises unless approved in advance (e.g., for special events or dietary reasons). All food and drink purchases must be paid for in full at the time of service.
Alcohol Service
Alcoholic beverages are served only to guests aged 18 and over. We reserve the right to request valid identification. Staff may refuse service of alcohol to anyone who appears intoxicated or underage, in compliance with local laws.
Payment Terms
All prices are listed in U.S. Dollars unless otherwise stated. We accept cash, major credit cards, and other approved payment methods. A service charge may apply for large groups or private bookings.
Allergies and Dietary Needs
Please inform your server of any allergies or dietary restrictions before ordering. While we take precautions, we cannot guarantee the complete absence of allergens due to shared kitchen equipment.
Event Bookings and Private Functions
For group events, private dining, or venue hire, a deposit may be required. Cancellations may be subject to fees depending on the notice period and specific agreement.
Liability
Turks Groove is not responsible for lost, stolen, or damaged personal items. Guests are responsible for their belongings while on the premises.
Safety and Security
We strive to provide a safe and enjoyable environment for all guests. Security personnel may be present during peak hours. Surveillance systems may be in use for safety and operational purposes.
Right to Refuse Service
Turks Groove reserves the right to refuse service to anyone for any reason permitted by law, including but not limited to violations of these Terms and Conditions.
Changes to Terms
These Terms and Conditions may be updated at any time. Any changes will be posted on our website or made available upon request at the venue.
Contact Information
If you have questions or concerns about these Terms, please contact us:
Email: Turksgroove@gmail.com
Phone: +1‑649‑345‑8839